Oceanfront 2BR Condo in Kailua Kona

WOW!! This was our third time staying at Kona Reef. We love the D and A buildings at Kona Reef because the condos are as oceanfront as you can get. The other condos we have stayed in were 1 BR/1 BA. This 2 BR/2 BA condo is super nice with an extra large lanai. It was nice to look out the side windows at the pool so you could see how busy it was. The appliances are also all nice. The condo was clean and the central air was fantastic to cool down the unit quickly when needed. Most units only have a wall A/C unit that doesn’t cool off the bedrooms real well. Having central air cooled down the whole place quickly. We would definitely consider renting this unit again. It is fantastic and Grand Welcome was easy to work with as well. Kona Reef is in a great location - you can easily walk into town and have dinner at the many oceanfront restaurants, which we love to do. Mahalo!

Anonymous - Posted: 5/24/2025

Aloha Keri, We're thrilled to hear that this was your third stay at Kona Reef and that you enjoyed your time in the D and A buildings. We're so glad the 2BR/2BA condo exceeded your expectations, especially with the spacious lanai, great views, and the added comfort of central air. We're also happy to hear that Grand Welcome made the rental process easy and enjoyable. We’d be honored to host you again anytime. Mahalo Grand Welcome

Grand Welcome staff

Posted: 5/29/2025

We booked for 7 nights but left after 3. The place looks nice at first glance—great views, a comfy bed, well stocked kitchen, and a central, walkable location near shops, restaurants, and tours. The pool and hot tub were clean and uncrowded. However, cleanliness was a major issue: large carpet stains in the master bedroom, stained pillows and towels, stained furniture, and rusted/warped utensils. The unit felt worn down despite clear attempts to clean. The biggest frustration was the corporate management. Responses were very slow and came from different people each time, making requests difficult—e.g. getting fresh towels took 2 days. We had to contact Airbnb for a refund. The staff was always polite but it seemed like AI responses at times, which made resolving issues frustrating. If you know what to expect or if you don't mind some dirt & wear/tear, it’s fine, but the price didn’t match the value to us and was not what we were expect. Cleanliness and guest support need improvement.

Anonymous - Posted: 2/26/2025

Thank you for sharing your feedback, Holly. We apologize for the inconvenience you experienced at Kona Reef #D31. We take cleanliness seriously and will address the issues you mentioned with our housekeeping team. We understand your frustrations and will work on improving our guest support. We hope you give us another chance to exceed your expectations in the future. Grand Welcome Hawaii.

Grand Welcome staff

Posted: 3/5/2025

Location is excellent, can walk to village.Upon arrival, we were surprised there was not a welcome basket of some nature. This however was outweighed when we were delightfully surprised that there was more than the usual 4-5days supply of dishwashing soap, laundry soap, bath room supplies. This was MOST appreciated.We saw whales, dolphins almost every d a y from our lanai and on the last day a turtle came by to say goodbye to us.The only downside was the ensuite sink was plugged. I phoned to advise the R&M people and they said they would try and find a plumber to come (in a week). We pulled hair out of the drain daily to try and help it drain.Also, there was only one bbq but this was being dealt with and through no fault of the owners was not resolved quickly. The owners finally just went out and bought two. I We booked again for next year.

Laurine N. - Posted:

We loved our time at Kona Reef, the view was amazing and we enjoyed watching whales, dolphins and turtles from the lanai! The unit was stocked with everything we needed. It was a perfect unit for 2 couples traveling together. Can’t wait to come again!

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Brenda L. - Posted: