Kona Isle Oceanfront Condo w A C

The view was amazing, beautiful ocean view. The outside property was well maintained, clean and welcoming. Beach was lovely, grills nice touch, location great. Check in easy, instructions/communication good. The condo needs updating. Furniture is old and uncomfortable. Unit had musty smell. Carpet in the living room is in desperate need of cleaning. Small portable air conditioning unit in the living room inadequate to cool the unit, which made it difficult to sleep. We ran the fan in the bedroom and standup fan in the unit to try to cool the bedroom. There was an open box of chocolate on the counter with one piece of candy gone. I'm assuming this was intended to be a welcome gift. Sheets and bedding were clean, however there was hair on the platform around the bed. I used the vacuum in the unit to clean. I notified management, who had someone come to clean it the next day. The location is great, view amazing, enjoyed lovely sunsets. Management responsive. Unit needs updating.

Anonymous - Posted: 3/31/2025

Thank you so much for taking the time to leave such a thoughtful and detailed review! We're thrilled to hear that you enjoyed the beautiful ocean view, the well-maintained grounds, and the easy check-in process. We’re glad you had the opportunity to experience those lovely sunsets as well! We genuinely appreciate your feedback on the condo, and we take your concerns seriously. We’re sorry to hear that the musty smell and carpet condition were issues during your stay. We will be addressing the need for deep cleaning and air circulation to ensure a more comfortable environment. Your comments about the furniture and air conditioning are also noted, and we’ll consider ways to improve comfort in those areas. We sincerely apologize for the open box of candy and the hair around the bed platform. We strive to provide a welcoming experience, and we’re glad the cleaning team could attend to the issue quickly. We’ll certainly be more mindful about these details in the future. Thank you for recognizing our team's responsiveness and communication—we're committed to providing the best possible experience for our guests. We hope to welcome you back again soon and give you a more comfortable stay!

Grand Welcome staff

Posted: 4/4/2025

Great location. Beautiful view.

Anonymous - Posted: 3/30/2025

Thank you for your review! We're so glad to hear you enjoyed the location and the beautiful view. We hope to welcome you back soon!

Grand Welcome staff

Posted: 4/1/2025

First of all the people managing the place are great and very responsive. The unit is (as others mentioned) old And needs a bit of work. One of the closet doors came off and the management team replied quickly and had it fixed within 2 hours about. Very friendly too. The unit itself is very old. Some of the kitchen has been updated, but overall it really does need an update. The walls, ceiling and carpet need attention. It was well stocked. The complex is very quiet and well located. It’s easy to find.

Anonymous - Posted: 3/5/2025

Thank you for sharing your thoughts, Jihane. We appreciate your feedback on Kona Isle #D31. We're glad you found our management team responsive and friendly. We understand your concerns about the unit needing updates and we will take your comments into consideration for future improvements. We're pleased you enjoyed the quiet location and convenience of our property. Thank you again for your review. Grand Welcome Hawaii.

Grand Welcome staff

Posted: 3/8/2025

This condo was a great location. Has the amenities needed for a 13 day stay. Enjoyed our time there.

Tami K. - Posted: