The Blue Lake House - Family fun Abound

We had a wonderful stay at this South Lake Tahoe Airbnb. The place was clean, cozy, and exactly as described, with a great location that made it easy to enjoy the area. The host was responsive and thoughtful. I would happily stay here again and highly recommend it.

Anonymous - Posted: 1/1/2026

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and found the home clean, cozy, and exactly as described. It’s great to know the location worked well for exploring South Lake Tahoe and that our team was responsive and thoughtful. We truly appreciate your recommendation and would be happy to welcome you back again in the future!

Grand Welcome staff

Posted: 1/6/2026

This is the second time we book this place and we always feel right at home! We wish we could have extended our stay. We ran out of paper towels for our short stay, however, I had brought extras from home and it wasn't an issue. One of the neighbors was friendly and waived. There were a couple things we noticed (some plates and a cup had some chips, scissors were broken, and a door had some crayon marks) that were reported to our host and set aside. The home was clean and we look forward to future stays at this Airbnb.

Anonymous - Posted: 1/1/2026

Thank you so much for staying with us again and for sharing your experience! We’re truly happy to hear that the home continues to feel like a place you can call your own, and it means a lot that you chose to return. We appreciate you letting us know about the paper towels and the few items you noticed during your stay, and thank you for reporting them so our team could address them. We’re glad to hear the home was clean and that you felt comfortable in the neighborhood. We look forward to welcoming you back for many more stays in the future!

Grand Welcome staff

Posted: 1/6/2026

The place was clean and in a good location, but our experience was negatively impacted by the host. The door code lock did not work properly, and we often had to enter the code 20+ times to get in. Despite following instructions exactly and sending videos showing the issue, the host was unhelpful and repeatedly told us to try again. The lock clearly needs to be replaced.\n\nNo backup solution was offered until the last day, when we informed them we couldn’t lock the door during checkout—only then did we learn a physical key was available the entire time. This felt poorly managed.\n\nCommunication overall was very poor. Responses were slow, generic, and often didn’t address our questions. The host appears to be a rotating team with little follow-up. While the space itself was fine, the lack of support makes it hard to recommend.

Anonymous - Posted: 12/27/2025

Thank you for taking the time to share your experience. We’re glad to hear the home itself was clean and well located, but we sincerely apologize for the frustration and inconvenience you experienced with the door lock and the level of support provided. What you described is not acceptable and does not reflect the experience we aim to offer our guests. We regret that the lock issue was not resolved more promptly, that clearer backup access options were not communicated earlier, and that our responses felt slow, generic, or unhelpful. Your feedback highlights areas where we clearly fell short, and it will be used to improve our lock management procedures, escalation processes, and communication follow-up. Thank you for bringing this to our attention, and we’re sorry that this negatively impacted your stay.

Grand Welcome staff

Posted: 1/6/2026

Very clean and beautiful home! Easy check-in process, and we enjoyed our stay.

Anonymous - Posted: 8/24/2025

Thank you for your kind words! We’re so glad you found the home clean and beautiful, and that the check-in process was smooth. We’d love to host you again for another stay!

Grand Welcome staff

Posted: 8/27/2025

Great house and hot tub, about 15 minutes outside of town.

Anonymous - Posted: 8/20/2025

Thank you for your kind words! We’re so glad you enjoyed the home and the hot tub. We’d love to welcome you back anytime.

Grand Welcome staff

Posted: 8/21/2025

The house was comfortable and had many things that we needed including kids dishes, toys and plenty of towels. The location was quiet and peaceful and only a short drive away from a grocery store and many attractions in South Lake Tahoe.

Anonymous - Posted: 8/12/2025

Thank you for your wonderful feedback! We’re so glad the home had everything you needed, from the kids’ dishes and toys to plenty of towels. It’s great to hear you enjoyed the peaceful location while still being close to shops and South Lake Tahoe attractions. We’d be happy to host you again anytime!

Grand Welcome staff

Posted: 8/13/2025

Beautiful and lovely cabin. Great if you have a baby or young children, they have everything you need plus, they baby proofed the house effortlessly. We had a wonderful and so did our 1yr nephew.

Anonymous - Posted: 7/29/2025

Elizabeth, Thanks for the amazing feedback! We welcome you back anytime!

Grand Welcome staff

Posted: 7/31/2025

this is truly a forest getaway

Anonymous - Posted: 7/25/2025

Mike, we agree! Thank you so much for the amazing feedback! We welcome you back anytime! GW South Lake Tahoe.

Grand Welcome staff

Posted: 7/25/2025

The home was a nice size for our family and the kitchen was nice, but the house needs some maintenance. The backyard was extremely dirty upon arrival, and the outdoor furniture is practically unusable. The hot water heater went out on us the second morning of our trip and we had to take cold showers. When the maintenance man finally showed up later that evening he said that this is a known problem, and just re lit the heater and left without fixing it. Sure enough the water heater shut off again and we were left with no hot water for the second day in a row. The way they handled the issue was poor, and I would definitely use caution when renting a house from this management company.

Anonymous - Posted: 7/3/2025

Thank you for taking the time to share your feedback. We're glad to hear the home’s size and kitchen suited your family’s needs, but we’re truly sorry that your stay was impacted by maintenance issues. We sincerely apologize for the condition of the backyard and outdoor furniture upon your arrival — that’s not the standard we aim to uphold, and we've already addressed this with our cleaning team to ensure it doesn’t happen again. Regarding the hot water issue, we’re especially sorry for the inconvenience you experienced. While the technician was able to temporarily restore the hot water, it’s clear this was not a lasting solution, and we understand how frustrating it must have been to deal with repeated outages. This has since been escalated for a permanent fix. We truly appreciate your feedback, as it helps us improve. We’re taking your concerns seriously and are committed to doing better for our future guests. Should you give us another opportunity, we’d love the chance to provide you with a much more comfortable experience.

Grand Welcome staff

Posted: 7/3/2025

The cabin was perfect for our family of 7. With 3 kids under 5 years old, we appreciated the toys, bunk beds, swing, and play house out back. The kitchen was well stocked and had everything we needed to BBQ and cook throughout the week. The only reason we couldn’t give 5 stars is because on our second to last night staying, the hot water stopped working. They came to fix it the following day, but it must have been temporary because by the same night there was no hot water again. Thankfully we had enough hot water to bath the kids, but the adults ended up taking cold showers our last 2 nights. They were actively trying to fix it - so I’m hopeful it will work if we ever visit again, because the house and location were perfect for our family vacation.

Anonymous - Posted: 6/20/2025

ChatGPT said: Thank you so much for your thoughtful and detailed review! We're thrilled to hear that the cabin was a great fit for your family and that the kids enjoyed the toys, bunk beds, swing, and playhouse—it sounds like they had a blast! We're also glad the kitchen had everything you needed to cook and BBQ throughout your stay. We sincerely apologize for the inconvenience with the hot water near the end of your trip. We appreciate your understanding and patience as our team worked to resolve the issue, and we're actively taking steps to ensure it won’t be a problem for future guests. It means a lot to us that you’d still consider coming back, and we’d love to welcome you again for an even better experience next time. Thanks again for choosing our cabin for your family vacation!

Grand Welcome staff

Posted: 6/23/2025

We picked a great location to accommodate both us parents and our 2 daughters. The jacuzzi was nice and warm for us when we arrived. The home was very cozy and a home away from home. They had everything needed for a comfortable stay. We will definitely be booking through them again in the future!

Anonymous - Posted: 6/14/2025

Thank you so much for the wonderful review! We're delighted to hear that the home was a perfect fit for your family and that you all enjoyed the cozy atmosphere—and especially the warm jacuzzi! It’s great to know you felt right at home and had everything you needed for a comfortable stay. We truly look forward to hosting you again in the future! 😊🏡✨

Grand Welcome staff

Posted: 6/17/2025

it's a great place to travel with babies. they provided play pen, many toys and books for kids. The backyard has a swing too. perfect getaway for the family. The sauna was awesome.

Anonymous - Posted: 6/8/2025

Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a great stay. It's great to know the playpen, toys, books, and swing in the backyard helped make it a fun and relaxing experience for your little ones. We're especially glad you enjoyed the sauna – it's always a favorite! We hope to welcome you back for another perfect family getaway soon! 😊

Grand Welcome staff

Posted: 6/11/2025

My family and I had a great stay during spring break. Check in was very easy. Plenty of games and toys for the kids. Large yard to play in the snow and have fun. Overall a good stay.

Anonymous - Posted: 3/27/2025

Thank you so much for your kind review! We’re so glad to hear that you and your family had a wonderful time during spring break. It’s great that the check-in process was smooth and that the kids enjoyed the games and toys. We’re especially happy that you were able to make the most of the large yard and snow! We’d love to welcome you back anytime.

Grand Welcome staff

Posted: 3/28/2025

Grand welcome was such a perfect spot for our families to spend the weekend. It is the ideal retreat for anyone with kids offering toys and activities inside, and play structures and a swing outside. Would love to stay here again in the summer!

Anonymous - Posted: 3/17/2025

Brea, Thank you for the amazing review! We are thrilled you enjoyed the house! We welcome you back anytime! Grand Welcome South Lake Tahoe.

Grand Welcome staff

Posted: 3/18/2025

A fantastic place to stay for visiting both Kirkwood and Heavenly!

Anonymous - Posted: 3/11/2025

Paul! Thank you for the amazing feedback. We welcome you back anytime! Grand Welcome South Lake Tahoe.

Grand Welcome staff

Posted: 3/11/2025

I cannot begin to praise this place enough. First of all it had positive energy the moment we walked in. It felt like home. We have a 13 and 8 years olds and 5 month old baby. Everyone had something available for them to do. Thank you for that play pen, high chair and kid friendly bowls. We loved all the engaging activities outside. The web and a swing for baby. We appreciated the cleanliness and coziness of the whole place. The 13 year old said thank you for the ps3. 😊 That upstairs is a whole vibe! We would love to come back again! Thank you!

Anonymous - Posted: 2/21/2025

Karen, Thank you for the amazing feedback! We are thrilled you enjoyed the amenities at Blue Lake House! We welcome you back anytime! Grand Welcome South Lake Tahoe.

Grand Welcome staff

Posted: 2/22/2025

great place to stay at.

Anonymous - Posted: 2/3/2025

Thank you for choosing to stay at our property, Mike! We are thrilled to hear that you found it to be a great place to stay at. Your positive feedback is greatly appreciated, and we are committed to addressing any concerns to ensure a pleasant experience. We look forward to welcoming you back soon. Grand Welcome South Lake Tahoe.

Grand Welcome staff

Posted: 2/4/2025