Luxury Tahoe Chalet Minutes to Dining

Home and decor exceeded expectations based on photos, especially the high end, generally well-stocked kitchen (suggestion: add a cutting board and oven mitts). Beautiful fireplace, but no wood provided. (Suggestion: mention in the posting or check-in info.)Snowshoe trails a few blocks away was perfect! Plus, a close drive to Northstar.One big frustration: the posting majes no mention ubtil *after* booking that the guest is required to sign up with not one, but TWO third party companies to complete the reservation -- a property management company and some "verification" service. Had never heard of either and was required to provide many personal I.D. and other details.

Monique B. - Posted:

Thank you for your detailed feedback! We're glad to hear that the home and decor exceeded your expectations, and we appreciate your suggestions for the kitchen It’s great to know you enjoyed the fireplace and the nearby snowshoe trails as well. Regarding the third-party verification process, it is used to ensure that bookings are legitimate and to protect both our guests and the property from false reservations. We understand it may have been an unfamiliar process, and we will make sure to communicate this more clearly in the future. We’d love to host your stay again!

Grand Welcome staff

Home is in a great location surrounded of trees. Access to the house was easy and the place was great for a long weekend during Christmas. Wood fireplace was definitely a plus. Spaces are bit smaller than in pics, but overall a great stay. We will likely go back.

Carlos L. - Posted:

Clean and well kept home in a beautiful and quiet Lake Tahoe neighborhood

Roya A. - Posted:

The cabin was adorable with comfortable furnishings. We loved how the property was located in a safe community and not located on the main drive; it made for more a a tranquil vibe when we were relaxing on the deck. It was only an 8min drive to Kings Beach so we still had great access to plenty of shops and restaurants. The place was very clean and provided all the basics for our stay. We received great communication from the management company with all the information we needed. Would stay again!

Joy C. - Posted:

We were very pleased with the property. The layout, furnishings, amenities, and decor suited me and the family very well! We also liked being so close to dining, shopping, and recreational activities! We wouldn't hesitate to stay here again!

James M. - Posted:

Thank you for your wonderful feedback! We're thrilled to hear that the layout, furnishings, and amenities suited your family well and that you enjoyed the convenient location near dining, shopping, and activities. It means a lot to us that you’d choose to stay again—we’d be delighted to welcome you back anytime!

Grand Welcome staff

For me a 4 star hotel is great and I would stay there again just like I would happily stay at this house again. A 5 star hotel everything should be perfect and this was not perfect. The house itself was beautiful. The surrounding was amazing, the furniture was nice and very comfortable including the beds. The home has everything you need for a great vacation. Only a short walk to a hiking trail...on one of our walks we ran into a momma bear and 2 cubs and was the experience of a lifetime. Communication from management company was good not great. They sent us the key lock info but not the internet info. I have never stayed at a VRBO where the internet info was not somewhere in the home but since it was not, and we did not have cellular coverage (not their fault) we had to drive 10 minute to find coverage so we could email them, wait for a response, and then go back to connect to the internet. The internet info should be sent with lock key info and should be listed in house somewhere. Second, the location said they had a grill. Many VRBO's dont have a grill which is fine but if you say you have one it should work. On the way and bought steaks, stuff for burgers, chicken, etc thinking we would grill each night. We were able to get the grill to come on but it would only go on low. So we had to cook in kitchen but they had NO over mitts so we had to use wash rags. I am pretty sure they could buy over mitts on Amazon for less than 5.

Kelly O. - Posted:

Thank you for your detailed feedback and for choosing to stay with us. We’re glad to hear you enjoyed the beautiful home, comfortable furnishings, and the amazing surrounding nature — that bear sighting sounds incredible! We appreciate your constructive comments regarding communication and amenities. We will review our check-in process to ensure internet information is included upfront and placed clearly in the home. Regarding the grill and kitchen items, we’re taking steps to address these to improve the guest experience. Your insights are valuable as we continually work to provide a better stay for all our guests. We hope to have the opportunity to welcome you back in the future.

Grand Welcome staff

What a great place! Our family of 6 stayed and thoroughly enjoyed the location, the accommodations and the kitchen was well stocked for cooking. We absolutely loved it. Clean! Comfy! Up-to-date decor, windows that worked, easy instructions to get in etc. We would highly recommend to others!

Jen N. - Posted:

Thank you so much for the wonderful review! We're thrilled to hear that your family enjoyed the stay and that the home met all your needs—from the well-stocked kitchen to the comfy, clean, and updated space. We truly appreciate your recommendation and would love to host you again anytime!

Grand Welcome staff

Exceeded expectations, great decor, very clean, location is great, quiet area, loved the seclusion with trees around the property, close drive to groceries and restaurants. Kitchen is well stocked, bedrooms are cozy, bathrooms spacious enough. Communication with host is good. We loved our stay and will definitely like to try it in wintertime in the future.

Judith M. - Posted:

Thank you for the wonderful feedback! We’re thrilled to hear the property exceeded your expectations and that you enjoyed the decor, cleanliness, and peaceful location. It’s great that the kitchen and bedrooms worked well for you, and we appreciate your kind words about our communication. We’d love to welcome you back for a cozy winter stay sometime!

Grand Welcome staff

The house was charming and quite comfortable, making it a pleasant place to stay. However, I hesitated to give it a five-star rating due to cleanliness issues, including the presence of bed bugs in our room and a leaking toilet. On a positive note, the property management team was exceptional; they were responsive and proactive in addressing our concerns, promptly dispatching their maintenance staff to resolve the issues. They also assisted us in finding alternative accommodations, demonstrating their commitment to guest satisfaction.

Michelle F. - Posted:

Thank you for sharing your experience. We’re pleased to hear you found the house charming and comfortable, and we appreciate your recognition of our property management team’s responsiveness and commitment. The concerns you raised about cleanliness, including the bed bugs and leaking toilet, were taken very seriously. These issues have since been addressed, with professional pest control and maintenance completed to resolve them. Your feedback was invaluable in helping us take swift action. We appreciate your understanding throughout the process and are glad we could assist you promptly with alternative accommodations. We hope to have the opportunity to welcome you back in the future under improved circumstances.

Grand Welcome staff